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SOC Team Lead

Sydney, NSW, Australia

Ref#: 45875

Date published: 28-Jun-2017

About us

We recognise talent, ambition and passion in people and welcome this to our team so that together we can drive innovation and raise the benchmark on service; we make a genuine difference. If this vision and approach resonates with you, then you’ve arrived at the right place. This is a huge opportunity to join a world-leading technology company with entrepreneurial roots and a transformational agenda!

Macquarie Government has over 15 years’ experience in providing Government agencies with secure, reliable and proactive hosting services. We provide secure internet gateway services to 42% of federal government agencies and are a government centric team focussed on increasing our ‘footprint’ in the Government market by providing Secure Cloud services to agencies.


About the role

The SOC Team Leader works with other leaders to ensure that Macquarie Government delivers high quality Managed Security Services (MSS) and provides the world’s best Customer Care to government customers. This is measured by technical and customer performance parameters and are at the core of our values at Macquarie Telecom Group.

The purpose of the SOC team leader is to lead the small team that detects, contains, remediates and prevents security incidents affecting the Macquarie Telecom Group’s Secure Internet Gateway and Government Infrastructure. This infrastructure operates within our Datacentres.

The SOC team leader is hands on, with the team, delivering the on the accountabilities of the function. The role is also a central point of coordination for major security incidents, management of incidents and ensuring the correct incident management processes are adhered to.


In detail you will:

  • Manage and maintain Macquarie Telecom’s Secure Internet Gateway as well as government infrastructure and services

  • Respond to security incidents & resolve/mitigate them within agreed thresholds and with appropriate sense of urgency

  • Pro-actively use cyber threat information, skills and intuition to explore vast amount of data to detect security threats

  • Implement preventive and corrective counter-measures against cyber-threat

  • Troubleshoot IP, Firewall& Internet networks

  • Evaluate impact of security bulletins & alerts including, AUSCert, SANS, ASD, vendors

About you

  • At least 5 years’ experience in security operations role in Customer Facing environments (working in SOC/SOC/Technical Contact Centres with external clients - not internal IT Help Desk)

  • Exposure to team leadership and ability to serve as a mentor, technically guiding the development of junior members of the team

  • In depth understanding of IP network networks (Layer 3 to 7) and correlate higher level protocols such as HTTP, HTTPS, SMTP and the ability to perform packet captures and other steps required to troubleshoot incidents

  • Hands-on experience with at least one major SIEM technology

  • Familiarity with ASD Information Security Manual

  • Ability to interpret reverse engineering reports from research teams or sandboxing platforms

  • Exposure to Hadoop and similar Big Data analytic technologies

  • Familiarity with data analysis and statistics via a degree in Maths, Computer Science or similar

  • Ability to automate mundane tasks using scripting languages such as Bash, python and Ruby

  • Out of box thinker

  • Work well in a busy team, being quick to learn and able to deal with a wide range of issues

  • Strong analytical skills and able to collate and interpret data from various sources


    The technologies

  • Windows Unix/Linux Server

  • LAN/WAN equipment (Juniper, Cisco), switches & routers

  • SIEM

  • Firewalls (Cisco & Fortinet)

  • DNS, Mail and Antivirus systems

  • F5

  • Hadoop


    You possess security clearance or are eligible for it. This means that you will need to be an Australian citizen.


    A position description is available upon request. Apply now by clicking on the link below.

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